Sometimes you need to add a part to add/view charges or you want to go into inventory to look up a quantity or sales price.

Right now you have to make sure the client can not see your screen as you obviously don't want clients to know what the markup is.

There should be an option to HIDE the cost of an item when putting in add/view charges as well when you are in inventory.

The ability to create appointments with Contacts, not just the primary customer.
You can do this now, but a ticket has to be created in the Contact's name, so creating just an appointment-only with a Contact is not possible

My company and I have been using Tsheets to track out time in and out of our shop and it has worked wonderfully (it integrates with QuickBooks very well). I was hoping to see if Tsheets integration for tickets could be a thing.

I have multiple meetings that occur every month. Recurring appointments are critical to me being able to use RepairShopr's calendar. The whole point of us moving to RepairShopr is to get everything on one platform. Without recurring appointments, I will have to use Google calendar which really defeats the purpose of moving to Repairhopr in the first place.

On occasion, I use the RS mobile app to access, view, and enter time on tickets. One thing that would be awesome at times is access to clocking in and out from the mobile app, as on occasion I don't have access to a computer immediately upon starting or ending my day.

It’s great that you can add multiple locations in each customer, but unless for us if we cannot select the ship to for Estimates and Invoices.

allow searching by physical location and serial number. Not just name or description.

Whenever a new window opens the cursor should be in the box and ready for data entry on all pages.

I love the new UI, even though I held onto the old one until it was drowned. I am suggesting that we put the delete option as one of the main buttons instead of having to click the ... Then delete. The new update added one extra click. Not too major but still helps with combing through them a little faster.

I would like to be able to attached a PDF to individual parts on the Product /inventory page. Currently we can only attach a JPEG type file.

This includes one part number with a quantity of more than one.

Be able to assign a larger job to more than one tech.

As of right now, in the RMA/Returns Tracker - once an RMA is set to "resolved" it is hidden from view, and we can't see it again if we need to look it up for documentation or research purposes. A button to view completed, or a search function to see RMAs by status is needed.

As we always have bulk list of items to enter manually which cost time (as general service business), it will be more easy to insert manual items to estimate via csv file if you can provide import option some were in the estimate page.

add an email button to it, to quickly email invoices to clients

Link PO's to the ticket- even create a link to create one from the ticket and integrate the parts needed.

Since I monitor the cash drawer from a remote location, it would be great to have the Z-report sent to me automatically each day. Thanks!

In this option, customer can click on asset to create new ticket and ticket will create under particular assets. (it will be more easy to customer, instead of collecting all details from machine for the inquiry )

other thing is we can convert same link to QR code and stick in the asset that will support customer to request work with correct machine details intently.(if the portal with password it will ask for it , other ways ticket will be generated immediately.