General

  1. Line up calendar appointments for each technician into columns

    Can you set it so that each techs appts would be in a single column and not a random column. it would make each one's time availability much easier to see.

    1 vote
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  2. Ticket address should show on the main schedule screen

    The current schedule screen causes confusion in office and in the field as the primary address is shown for the appointment on the main schedule screen. The main screen should show the "ticket address" instead so that you can properly map out appointments without going into each appointment manually. This would both save time and reduce confusion, without having to change a customer's billing or primary address.

    3 votes
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  3. Allow milestones for tickets.

    This would likely be best as an enhancement to the appointment section of a ticket. This would allow one to set milestones for tickets that are used to track projects. Using multiple tickets is viable, but the ability to change an appointment type to that of a milestone would be awesome. (Or some other method of adding milestones to a single ticket)

    1 vote
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  4. Stop the Ticket Timer When...

    I wish the Ticket Timer would be automatically stopped when the ticket is marked resolved, or the person who owns the ticket logs out for the day.

    1 vote
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  5. Automatically add a trip charge when an onsite visit is scheduled

    We'd like to be able to leverage ticket automations to add a trip charge (defined as a custom field in the customer) any time an onsite appointment is scheduled. This way our scheduling team does not have to manually enter a trip charge on the ticket for each ticket that has onsite appointments scheduled. This would help ensure that the trip charges always get added to tickets when onsite visits are scheduled.

    14 votes
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  6. 1 vote
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  7. Gift Invoice Links for Crowdfunding Payments

    Suggestion to have an option for gift invoices... maybe a box that generates a link that a customer can email to friends or family. When they open the link, it will probably need to include an invoice number, customer's name, amount due, the payment options, a field for the sender's name and email address, and maybe even a message box that the sender can leave a message in the invoice. (No personal information other than that info above.) The family members can then make a payment toward the total amount due. Once a payment is made, the sender's name, payment…

    3 votes
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  8. The Product Sales Report needs a filter added to allow us to select an individual product to report on.

    Every accounting system I've used allows me to print the sales/purchase history for an individual product. This is invaluable for resolving stock discrepancies, or just doing sales analysis. Currently the Product Sales Report dumps a list of ALL products, which is far less useful in the above and many other cases.

    There is this similar idea for adding a sales history within the Product details page: https://feedback.repairshopr.com/forums/165658-general/suggestions/17166851-item-sales-history

    1 vote
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  9. Default Ship To Address

    I would really like for the customers originally entered address to be automatically added as a ship to address on their account profile rather than me having to go and manually add a ship to for each customer.

    1 vote
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  10. inventory

    Partial Inventory - I have been using RS for automotive services and it has worked perfectly except for one flaw and that is the inability to Track partial inventory. Example Fluids - a car gets an oil change that requires 4.5 Qts. I either have to charge extra at 5 qts or loose and charge for 4qts. I know not all items can be accounted for int his way so, the ability to allow or disallow it for specific items would be awesome!

    1 vote
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  11. CSV credential import tool

    tool for importing client credentials via csv file or other

    1 vote
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  12. Different Estimate Templates

    Could we possible have different Estimate Templates and be able to select which Template to use (like say from a dropdown list) while filling an estimate form?

    This will be super handy for different types of customers(one for commercial custs and one for residential custs for example).

    10 votes
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  13. Time clock for APP (second screen)

    We started using an ipad in our reception kind of like a kiosk ipad. Would love the techs to be able to sign in with their pin # as they walk in or out of the office. Is this something that could be incorporated into the ipad app of Repairshopr?

    0 votes
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  14. SMS marketing

    It would be great if you could have an auto-responder option for jobs that are marked paid and resolved. I'd like to be able to thank them for their business and ask them to leave us a Google review, etc...

    3 votes
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  15. Vendor - Credits

    We have vendors that give us a credit for items we have returned to them under warranty. I would like to be able to record the credit under the vendor and be able to apply it to a purchase order.

    6 votes
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  16. Quoting vs. Estimate

    Our business is quite interested in going ahead with RepairShopr as it ticks a lot of boxes for us, expect for one major (to us) feature. At the moment the Estimate system available within RepairShopr seems to be locked into the start of the workflow, and not much ability to be used at any other point in it.

    Our business is majority focussed on repairs and currently receive around 100 jobs a week. Of the non-warranty jobs from these we need to quote the repair before completing work, so quoting is a fairly big part of our work.

    The process…

    5 votes
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  17. Alert if snail mail stamps are getting low

    I know that the stamps credits are available in the consumables report, but that report is not scheduled, so I ultimately forget to go look and who-knows how many invoices don't physically go out (super important now that many e-mailed invoices go to junk)! Please either send an automated alert if SMS or Stamp credits are getting low, allow us to set the system to auto-purchase more credits, or at least allow us to schedule the consumables report so I can at least monitor it.

    2 votes
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  18. Pattern lock or pin

    I would like to see a section on the intake form for the devices pattern lock, password or pin. This would also be a great integration for the possecondscreen app as the customers can enter it themselves.

    13 votes
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  19. Integration with payment system available in Europe

    Integration with payment system available in Europe.
    I'm currently using Izettle app and it makes tkaing payments very painful.

    I was contacting Izettle and they confirmed that they have API to make integration. They are available in: Brazil, Denmark, Finland, France, Germany, UK Great Britain, Italy, Mexico, Norway, Spain, Sweden, Netherlands

    Check on Izettle.com

    There is also one more system called Sumup (sumup.com)
    They also have ready API to connect: developer.sumup.com/rest-api

    They are available in: Austria, Belgium, Brazil, Bulgaria, Chile, Cyprus, Chech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia,…

    21 votes
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  20. Can/are you able to call me @ (602) 339-3781

    If you say that my E-Mail address cannot be found, (don't understand why), AND I FORGOT MY PASSWORD,.......then HOW DO I GO ABOUT GETTING MY GENEVA WATCH REPAIRED??????

    1 vote
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