Can you set it so that each techs appts would be in a single column and not a random column. it would make each one's time availability much easier to see.

The current schedule screen causes confusion in office and in the field as the primary address is shown for the appointment on the main schedule screen. The main screen should show the "ticket address" instead so that you can properly map out appointments without going into each appointment manually. This would both save time and reduce confusion, without having to change a customer's billing or primary address.

This would likely be best as an enhancement to the appointment section of a ticket. This would allow one to set milestones for tickets that are used to track projects. Using multiple tickets is viable, but the ability to change an appointment type to that of a milestone would be awesome. (Or some other method of adding milestones to a single ticket)

I wish the Ticket Timer would be automatically stopped when the ticket is marked resolved, or the person who owns the ticket logs out for the day.

We'd like to be able to leverage ticket automations to add a trip charge (defined as a custom field in the customer) any time an onsite appointment is scheduled. This way our scheduling team does not have to manually enter a trip charge on the ticket for each ticket that has onsite appointments scheduled. This would help ensure that the trip charges always get added to tickets when onsite visits are scheduled.

Every accounting system I've used allows me to print the sales/purchase history for an individual product. This is invaluable for resolving stock discrepancies, or just doing sales analysis. Currently the Product Sales Report dumps a list of ALL products, which is far less useful in the above and many other cases.

There is this similar idea for adding a sales history within the Product details page: https://feedback.repairshopr.com/forums/165658-general/suggestions/17166851-item-sales-history

I would really like for the customers originally entered address to be automatically added as a ship to address on their account profile rather than me having to go and manually add a ship to for each customer.

Partial Inventory - I have been using RS for automotive services and it has worked perfectly except for one flaw and that is the inability to Track partial inventory. Example Fluids - a car gets an oil change that requires 4.5 Qts. I either have to charge extra at 5 qts or loose and charge for 4qts. I know not all items can be accounted for int his way so, the ability to allow or disallow it for specific items would be awesome!

tool for importing client credentials via csv file or other

Could we possible have different Estimate Templates and be able to select which Template to use (like say from a dropdown list) while filling an estimate form?

This will be super handy for different types of customers(one for commercial custs and one for residential custs for example).

We started using an ipad in our reception kind of like a kiosk ipad. Would love the techs to be able to sign in with their pin # as they walk in or out of the office. Is this something that could be incorporated into the ipad app of Repairshopr?

It would be great if you could have an auto-responder option for jobs that are marked paid and resolved. I'd like to be able to thank them for their business and ask them to leave us a Google review, etc...

We have vendors that give us a credit for items we have returned to them under warranty. I would like to be able to record the credit under the vendor and be able to apply it to a purchase order.

I know that the stamps credits are available in the consumables report, but that report is not scheduled, so I ultimately forget to go look and who-knows how many invoices don't physically go out (super important now that many e-mailed invoices go to junk)! Please either send an automated alert if SMS or Stamp credits are getting low, allow us to set the system to auto-purchase more credits, or at least allow us to schedule the consumables report so I can at least monitor it.

I would like to see a section on the intake form for the devices pattern lock, password or pin. This would also be a great integration for the possecondscreen app as the customers can enter it themselves.

If you say that my E-Mail address cannot be found, (don't understand why), AND I FORGOT MY PASSWORD,.......then HOW DO I GO ABOUT GETTING MY GENEVA WATCH REPAIRED??????