Ability to select serial numbers when adding parts to ticket
We can currently add inventoried parts to a ticket before invoicing, but I can't select the serial number until creating the invoice. It would be useful to be able to select the serial number when adding the part to the ticket.
This is live! Available when using Add / View Ticket Charges.
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Traci McMahan commented
So happy! This was a much needed feature as most of our techs were missing putting a serial number in at the invoice level.
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Boris Berthelot commented
Definitely needed as i am using repairshopr as a ticket management system only. I do not issue invoices but need a precise cost per each phone repaired.
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Michelle commented
Very much looking forward to this. It would be great to select the serial number sooner than invoicing, so that it is 'ear marked' or assigned to the ticket.
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Matt Ed commented
This would be very useful for us also. Alternatively you could allow serials to be selected on estimates.
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AnthonyCross commented
We have been using RepairShopr for some time and this a HUGE problem for us too.
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Tyler Turner commented
I also need this. I think it is common for techs to pull a serialized part for a repair and not be able to invoice it right away. I think a report for "serialized items attached to tickets but not invoiced yet" would be good too so you know where the parts are located.