Password and Power Adapter on intake form
It would be great if there was a way to print the password and also if the customer dropped off a power adapter on the Intake Form. Our old software did this and it was really handy. On a Tech Bench with a KVM sometimes it hard to switch back to the shop pc to look up the password. Also knowing at a glance if the laptop had a power adapter when dropped off also is helpful. We work on several hundred pcs a month and this would save tons of time.
This is solved with new custom fields!
-
You can create a password field for assets that you add in the Asset Manager under Customers.
-
Anonymous commented
The password field needs to be associated with the asset, not the ticket. Each customer can have multiple assets, thus many different passwords. There are some cases where it makes sense to have multiple assets on one ticket, thus password per asset is most advantageous.