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  1. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 43 votes
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    under review  ·  19 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    Parts order should be tied to a customer not a ticket. You can have the option to associate it with a ticket. You can have the option for the invoice to be associated with a ticket if it becomes one.

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  4. 163 votes
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    63 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    I agree that having the Business name as an alias of the contact is not effective.
    Don't think the idea of not having the ticket data associated with the business is good, employees leave and the ticket history needs to stay attached to the business. A business is a defacto entity, person, therefore, a contact in it's own right. As I understood the above, You can have a John Doe that works for Acme, and brings in items for repair for the business and for themselves. You don't want to intermix the data and billing between the two. This can be more complex if John Doe works part time at another business and brings in repair items for that company as well, and further if they are the main contact for their Church, Elks club etc etc. Things to consider as you look at this suggestion. You should also consider adding multiple email addresses per contact, like phone numbers, many people have many addresses for differing reasons. Emailing can email to all or selected.

  5. 8 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 
  6. 127 votes
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    under review  ·  16 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
  7. 202 votes
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    29 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 38 votes
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    under review  ·  12 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 7 votes
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    planned  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 21 votes
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    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

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