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3 votesAnonymous
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185 votes
We recently added multiple addresses, more to come.
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228 votes
For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer
Anonymous
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I agree that having the Business name as an alias of the contact is not effective.
Don't think the idea of not having the ticket data associated with the business is good, employees leave and the ticket history needs to stay attached to the business. A business is a defacto entity, person, therefore, a contact in it's own right. As I understood the above, You can have a John Doe that works for Acme, and brings in items for repair for the business and for themselves. You don't want to intermix the data and billing between the two. This can be more complex if John Doe works part time at another business and brings in repair items for that company as well, and further if they are the main contact for their Church, Elks club etc etc. Things to consider as you look at this suggestion. You should also consider adding multiple email addresses per contact, like phone numbers, many people have many addresses for differing reasons. Emailing can email to all or selected.