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European General Data Protection Regulation (GDPR) compliance

European General Data Protection Regulation (GDPR) compliance

Anyone one with clients in Europe will need to ensure compliance for GDPR before May 18.

1: Amazon's cloud platform will be backed by certification for the standards required and or having a separate uk based server should bring it closer.

2:Then prominent "opt" in boxes clearly labelled for consents and automation's to seek 12 month renewals to items such as marketing. You have already a means to enable us to opt out a client from marketing.

3: A feature to "part delete a client" - Archive (so still accessible)

4: Reporting of each user and searches/access to data logged/stored.

5: Alert of data breach

These are just a few i could think and no doubt has missed many considerations. Hope you are already working on solutions to enable us in Europe to continue with you. From what i understand the US is having a revised data protection policy too which will likely be closely built to the new standards being adopted in many places.

Fingers crossed, if you need access to more information on GDPR and what would be involved let us know.

Thank you! Joe.

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    Joe shared this idea  ·   ·  Admin →

    3 comments

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      • rob21 commented  · 

        Are you any closer to being GDPR compliant? If not we will need to look for a secondary option immediately.

      • Ola Fristedt commented  · 

        Will you be compliant until 25th of May when GDPR will be valid?

      • Martin commented  · 

        within this framework though we need to ensure that opt-in for marketing purposes do not affect general getting in touch for tickets - otherwise customers will not hear when their repair is resolved

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