General

  1. Add an option to show an Asset as no longer in shop possession.

    Currently the system allows asset tracking for clients, but does not show whether the asset has been returned to the client or is still in shop possession.

    For example, we have a client that has turned 60 tablets into our possession but needs them returned as they are done. So we currently have 47 tablets in our possession, and have already returned 13. Rather than open each individual asset (and leave room for error) would there be a quick or easy way to mark the asset as returned?

    Thank you.

    6 votes
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  2. Links Tab

    (so we could add links to other sites, like our databackup portal, GFI, etc. it would be nice if it could be a shared list and user list) - We try to limit the number of software platforms we use but not all platforms talk well with each other when it comes to integration. I would like to have all of our employees live in repairshopr as base! So a links tab that an admin could maintain would be nice. That way employees don't have to go looking or asking each time they need to look at GFI, or backups,…

    7 votes
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  3. Allow common/favorite parts to be saved in Parts section

    It would be very helpful to be able to store information for parts we need to order all the time and generally do not keep in stock. For example, when creating a Part Order for a ticket, it would be great to be able to either manually type in the part information (as you can now) and select from a drop down menu of common parts. Kind of like the Inventory section, but instead of saving info for parts you have in stock, simply bookmarking/earmarking common part info to be used repeatedly when creating Part Orders.

    3 votes
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  4. Add Source Description to Vendor Profile

    It would be nice to have a primary reference note for each vendor in the system. Some vendors have dumb names and it's hard to remember what we use them for. I'd like to make their primary field identify what we use them for - like ABC Manufacturing Inc (Laptop Chargers).

    1 vote
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  5. Rotate monthly totals on admin page.

    I would like to see this months totals on top and last months on the bottom.

    1 vote
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  6. Add a Column for Last Purchase Price in PO

    hi,
    the idea is actually simple to implement i think.
    right now we have Average price for PO made.

    so i think if the team could add an extra column for "Last Purchase Price" would be great.

    In our PO, there would be a column to let us know what was the last price we purchase the item. As the price in the inventory is the average, it might not be accurate.

    For eg (assuming it is identical socks)
    the price we bought a socks is $2.
    Then we bought another socks for $1

    The average cost of the socks…

    7 votes
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  7. MarketR CC Tech on email sent

    Email tech, or admin a copy of the email sent to client.
    This way we can do a phone call follow up as well.

    12 votes
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  8. Edit Existing Asset When Creating Ticket

    Some assets (PCs) change or need new information. The ability to edit an existing asset when adding to the ticket would be helpful.

    6 votes
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  9. on tickets list is there a way to see paid??

    we have a paid status and we prefer some customers prepay for our liquid damage services - if we could see the little green checks even though the status changes internally that would REALY help!!!

    1 vote
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  10. Print function for employee sales report

    Print function for employee sales report

    1 vote
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  11. Clock warning

    It would be cool if you could have a popup or email, text etc that could warn you about a running clock.

    Also the ability to edit or clear the clock would be good.

    The ability to add clocks would be helpful.

    1 vote
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  12. Parts Order Tracking Delivery Estimates and Ticket Link

    On the Parts Order Tracking page, a section that allows you to input the estimated delivery date, and alerts you once it's passed, would be great! Also, the part info should be shown on the ticket that it's associated with.

    17 votes
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  13. A mention / notification system.

    If a tech posts a hidden comment inside of ticket calling out to another tech or help desk admin.. they'll be notified within the interface rather than an email.

    Example "Repair is completed @helpdeskadmin." The helpdeskadmin then receives a notification within repairshopr that the ticket needs to be invoiced and the customer contacted.

    14 votes
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  14. What Is The Required Guidelines To Activate Cash App Card?

    What Is The Required Guidelines To Activate Cash App Card?
    Are you looking for activating your Cash App visa debit card? You don’t need to worry if you are not aware of the right process to Activate Cash App Card as you can find outthe required guidelines and necessary instructionsby simply reaching out to the official Cash App support page. https://www.cash-app-helps.com/blog/how-to-activate-cash-app-card/

    1 vote
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  15. How To Fix Quickboks Error 15227?

    The Quickbooks 15227 error occurs when you update QuickBooks software or payroll update services in the system. There are very few steps involved. Today, we're going to take a brief look at QuickBooks Error Code 15227 and its fixing methods. Follow us, and we will solve this issue together.You Need To Read Full Blog.
    read- https://mamafishsaves.com/quickbooks-error-15227/

    1 vote
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  16. How to check balance on cash app card?

    How to check balance on cash app card?
    Want to know how to check balance on cash app card if you want then you have come to the right place to know how you can check the balance on a cash app card. Here you can know the method to check the balance on the cash app card within seconds. you just have to click on this given link and after that it is just a matter of a few seconds only for you. https://www.cash-app-support-number.com/blog/check-balance-on-cash-app-card/

    0 votes
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  17. I would love the ability to have SMS and/or Email for different benchmarks

    It would be great to have the option to setup automatic SMS and/or email when customer bench marks are reached... some examples might be...
    Customer input required... login into your system and respond
    Estimate competed
    Repairs Beginning
    Repair on Hold, Need Customer Input
    Repair on Hold awaiting specialty parts..

    Each industry would have their own needs but the whole idea here is more automation when a ticket is updated.

    0 votes
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  18. Highlight discrepancies when you automatch leads to customers

    With mail-in customers, it's critical that we capture their address properly. I love that RepairShopr matches leads to the most likely customer, but it's not perfect and having to compare the address the customer entered with what we have on file for every lead really adds up. Sometimes the difference is huge, but other times we've had customers move down the block and the street number, or even apt number, are all that have changed. It would be a big help if you could make anything that isn't the same between the two sets of information show up as red,…

    0 votes
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  19. Clone button for warranty templates

    I'd like to see a clone button for things such as warranty templates like inventory has.

    0 votes
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  20. possible issue

    More than likely their hosted checkout password for Worldpay is incorrect and may need an update. Have you gone to the app card to test the credentials? Admin > App Center > Worldpay. Then push the little blue "test" button.

    0 votes
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