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Josh Kemp

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  1. 24 votes
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    5 comments  ·  General  ·  Admin →
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    Josh Kemp supported this idea  · 
  2. 59 votes
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    10 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    We do plan to do this eventually, it is pretty far down our list at the moment. Maybe if it gets closer to 50 votes it could happen in a few months.

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    Josh Kemp supported this idea  · 
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    Josh Kemp commented  · 

    Could this also be integrated into ticket dashboard timers / ticket sla timers by pausing time to diagnose/ time to first response ext when out of work hours?

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