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  1. 61 votes
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    17 comments  ·  General  ·  Admin →
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    iairconsg commented  · 

    Found this WhatsApp business API provider that can make use of Zapier for integration @ https://www.wati.io/

    Anyone interested, can go take a look at it, hope its helpful!

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    iairconsg commented  · 

    Yes, especially when WhatsApp API is heating up with a lot of other SaaS support as one of their primary features. This integration can also be expanded further through Zapier too!

    Please have this on your development route map, it should not be very difficult just to add this to your main features which can also attract new customers too.

    We've seen quite a lot of CRM already built WhatsApp integration.

    Thank you

    iairconsg supported this idea  · 
  2. 68 votes
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    21 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This is totally a no-brainer, except, there are tons of implications. If we allow some HTML, what is the subset? Most of the formatting stuff? colors?

    Once colors and sizing is allowed, does that carry through to the mobile view, to the template system?

    It would take 5 minutes to put a wysiwyg on the ticket comment – but much much more consideration to do it really well in all the places ticket comments show up.

    Keep voting and commenting..

    iairconsg supported this idea  · 
  3. 70 votes
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    15 comments  ·  General  ·  Admin →
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    iairconsg supported this idea  · 
  4. 73 votes
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    8 comments  ·  General  ·  Admin →
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    iairconsg supported this idea  · 
  5. 6 votes
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    0 comments  ·  General  ·  Admin →
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    iairconsg shared this idea  · 

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