Ryan V

My feedback

  1. 13 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan V supported this idea  · 
  2. 38 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan V commented  · 

    With the new ticket automation feature, this would be great.
    We could automate contact with customer about fixing issues defined by RMM checks.

    Ryan V supported this idea  · 
  3. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Ryan V commented  · 

    Similar issue.
    We need to have lead generated tickets assigned to a technician.
    Currently helpdesk tickets are unassigned and need to be manual checked for and assigned.
    Maybe this would tie in with a default tech settings.

Feedback and Knowledge Base