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  • Articles (85)
  • Ideas (315)

    1. Add color coding and default setting for ticket priority

    2. Customer response formatting

    3. Ticket Comment Area REVAMP - Seriously time for WYSIWYG - WE NEED THIS  ·  under review

    4. Canned Responses for Private Notes  ·  completed

    5. RMM - Ticket Automations - Create ticket automatically from RMM alerts using Ticket automations

    6. Making the serialization option editable (unserialize)

    7. Complete RepairShopr Backup  ·  completed

    8. Need a checklist  ·  completed

    9. Subscription Management! Create/Manage Recurring Revenue (AV, DB, Leases, anything!)  ·  completed

    10. Improve Electronic Ordering

    11. Comment type and public/private for canned responses.

    12. Response emails / Messages to Invoices / Estimates

    13. POS referred by  ·  completed

    14. Office 365 Sharepoint and OneDrive Intergration

    15. Auto select Canned Response category

    16. Custom Reports Module  ·  under review

    17. VAT Margin Scheme  ·  under review

    18. Integrate E-commerce Platforms with RS - Sell Services & Products in Sync - BOOM!!  ·  completed

    19. Queues for different tickets  ·  under review

    20. Invoice a Third Party and NOT the customer?  ·  completed

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