Custom Reports Module
I would love a custom reports module that allows us to create ad hoc reports on the fly. I'm sure each of your customer has different needs and if you only create reports that most people want you leave us all wanting reports that we need but others do not. We are a data driven company and sometimes new information has us seeking additional info that we haven't thought of in advance. This will also alleviate your having to generate reports for us when we vote on them and free you up to make more significant changes to the platform.
For our Domo subscribers we have pretty much added every report that’s been suggested if we have the data to accomplish it.
This will probably not get worked on for anything that is possible in Domo – if you haven’t tried it, I would recommend it – and let us know if there is a report you want.
Making a “report builder” is a major project, which is why we bought Domo even though it’s the most expensive piece of software our company has bought.
If we could have access to the firehose of our data...
Power BI can do some amazing things and its an interface that anyone can learn and would put no onus on the repairshopr team.
All we need is read-only access to our complete data set.
I would even be okay if it was a day late, IE, a read only copy of the datasheet is generated every night.
Michael Leone commented
The DOMO integration leaves much to be desired...
- For one its heavily limited in that the only data tables you can work with are those provided in the pre-built "Cards".
- You can't build reports from scratch... And then, lets say you pick an existing card, drill down to the data and modify the filters etc, YOU CAN"T SAVE IT. You have to re-build your report overtime (which is useless for ongoing weekly/monthly reporting as far to time consuming). You should be able to save you new "Card" for constant viewing on the dashboard somewhere...
- A BIG Glitch is that the report for Sales By Item only works for items that exist in inventory at the root level. I.e. Categorised inventory items at all levels of nesting don't show up! SO for us, with all our inventory items categorized, DOMO says we have no items in the Sales by Item report. :(
DOMO is great. I'd like to see a report that show time a ticket becomes "new" to when it becomes "invoiced". Not when it is resolved.
In our shop, and I expect many others. Our timer stops when we have notified the customer. Not when they collect a week later :)
I Urgently need to pull individual reports like (per status) or (per location) per date, i have no way of pulling this information and it takes us hours to sort it into branches (locations) and status.
I remember when they first implemented Domo support I said very critically that it was a bad idea because it would be the death of further develpment of RepairShopr report functionality.
I still have to request a report and that means a delay between the time I want the information and the time when I have the information. If it is a routine, periodic report and the delay is only the first time I want the information that's one thing but if we are doing a deep dive and I need information on the fly the delay is inexcusable.
Tim Meredith commented
I could not agree more. I would like to see lots of reports and if there was a way I could generate them myself I would.
This is a must have for any company looking to improve their business and be more successful.