I suggest you ...

Tickets page customization

it would be great to be able to add or remove columns on the tickets page.

for example having the column "Tech Station (#)"

10 votes
Vote
Sign in
(thinking…)
Password icon
Signed in as (Sign out)
You have left! (?) (thinking…)
tjank shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

Sign in
(thinking…)
Password icon
Signed in as (Sign out)
Submitting...
  • Pete commented  ·   ·  Flag as inappropriate

    I agree....tech station is very handy plus i need to be able to turn on Ticket Due Date sometimes for my viewing but not for engineers

  • Administrator GenTech Power Solutions commented  ·   ·  Flag as inappropriate

    The ability to add or remove columns on the Tickets section of the Customer detail page would be helpful as well. For example, displaying the Ticket Due Date is more important to us than the Ticket Created Date.

Feedback and Knowledge Base