Add serial number support in POS
Scanning a serial number into an invoice is nice, but it's not supported on the POS side. Would be nice to scan a quick hardware purchase to help prevent return issues.
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Jared Hearn commented
Once you get Serial number support through the POS side, im in. Until then it really doesnt work too well as a POS system... Everything else is fantastic.
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Chris commented
I find that the Serial feature currently setup is not as friendly for a "quick" retail checkout process. I would expect this to function simply for items with a serial number. When the barcode for the product is scanned (or selected on the button side) it should then have the green box that says serial and allow the user to click on serial and then scan the serial barcode or select from a serial in the list.. etc..
Currently I see that you process the transaction through POS. You must completed the transaction money exchange and all before it shows the invoice then at that point you can select the serial number but there is a possibility it can be forgotten as it is at the last point of the process when there may be multiple customers waiting to check out. I believe this is what the other Chris was looking for.
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Did you add these as assets? If so you can search in the Asset Manager under the Customers tab.
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Mike commented
Some of my employees in the past have forgotten the rules of putting a customers name on the actual computer they brought in for repair. I have tried looking it up by make and model and also serial number to no avail. Is there a setting change or something I can do to find computers in the system by serial number??