The Customer portal show the status of ticket,
The Customer portal show the status of ticket,
example, in process, new, waiting on parts, ready for pickup.
3
votes
Martin
shared this idea
This should be live!
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Chuckles (Instigator, RS User) commented
Hi Troy,
I feel it would be beneficial to have it in both areas. One for a summary and one for ticket detail. Just like on the tech side.
Also... there is a resolved column - the date is automatically put in there even though it is not resolved. Thoughts?
Thanks!