I like it – thanks Ryan
Sounds like based on comments it needs to be (another) setting..
We’ll think about this further.
An error occurred while saving the commentJonathan Matthews commented
I'd rather see this as a check box option myself.
With my practice, I will have technicians invoice and close the ticket. My Service Manager (or myself) will make sure that the closed tickets have the appropriate invoice and my billing department deals with the invoice.