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  1. 25 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Electro Shop supported this idea  · 
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    Electro Shop commented  · 

    For the clients tickets/assets, there are custom fields and it is awesome, but not even as important to have them compare to the inventory.
    an inventory or computers/laptops or phones without being able to filter by processor, memory, screen size ect. .. is kind of useless. please add customes fields to the inventory !! :D

  2. 47 votes
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    22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

    Electro Shop supported this idea  · 

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