Shea

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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    under review  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks Ryan – these are obvious improvements we have just put off because of the time involved – it’s more difficult to put these types of complex things inline in the form sometimes, and in the interest of getting a feature out we sometimes do so with a less-than-perfect UI.

    We are very aware of these types of things, and it’s on our list!

    Shea commented  · 

    Any Update on when this might happen?

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  8. 47 votes
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    22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

    Shea supported this idea  · 

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