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  1. 6 votes
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    1 comment  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Hey there – are you guys using the new two-way google calendar sync?

    And what chat app are you interested in using??

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    Rob commented  · 

    In terms of the calendar, the functionality I'd be trying to recreate is an individual calendar for each user. As it is right now, the Field Jobs calendar contains all appointments for all users, which can get a little confusing.

    For chat right now we're using Google Hangouts, but what I had in mind would be something within Repairshopr so that we could contain everything in one place, and not have to rely on outside services.

    Rob shared this idea  · 
  2. 46 votes
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    22 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

    Rob supported this idea  · 

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