Jon Bova

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    under review  ·  6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

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    Jon Bova commented  · 

    What about a chat feature to allow you to chat with customers via a widget on your website? Then convert their info to a lead. We use Pure Chat currently (free), and it's hard to keep so many tabs open on Chrome ;)

    Jon Bova supported this idea  · 

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