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4 results found

  1. Separate Internal Comments from Automations

    9 votes
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    6 comments  ·  General  ·  Admin →
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    new2usedcomputers commented  · 

    I agree. Very often I mean to write up an internal comment and inadverently send it out to customer. Not good

  2. Improve Tickets and Tech Comments

    1 vote
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    1 comment  ·  General  ·  Admin →
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    new2usedcomputers shared this idea  · 

  3. Ticket Replies - add link to the ticket for the end user

    22 votes
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    0 comments  ·  General  ·  Admin →
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    new2usedcomputers supported this idea  · 

  4. a means to have ticket replies mailed at different times so they can be scheduled

    1 vote
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    new2usedcomputers shared this idea  · 

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