Improve Tickets and Tech Comments
It occurred to me that the ticket system could be improved to have an auto save function (very often I close browsers either on purpose or by mistake and data is lost)
The other option would be to edit tech comments. I find
that when I add comments there is a need to edit those comments and it appears as though I have to delete and create new?
It's been discussed before about editing comments. It won't happen. IIRC the rationale was that those comments could be sent email, which would jeopardize the integrity of data in the comment.