Change "Custom ticket fields" from within ticket
We're using custom fields in the ticket for our "diagnostic tests" and "final wrapup" procedures. It would be very helpful to be able to edit /change the values of the custom fields without having to go to "change invoice" every time. Simply make custom ticket fields a part of the in-line options to change in a ticket. Pretty please!
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Ryan (CTO, Pinellas Computers)
shared this idea