there needs to be a field for Company name when people open a ticket
there needs to be a field on the main check in page for Company name - we only do B2B and it is very difficult when you do not capture that information
3
votes
Nathan Peterson
shared this idea
This is on the new customer form, customer edit page.
You could add a ticket custom field if you really wanted too!
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Spencer Pous commented
+1 for MSP feature