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  1. 178 votes
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    23 comments  ·  General  ·  Admin →
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    Mike commented  · 

    I could see this being a great feature to have. I recently purchased some laptops and one of my clients wanted to make payments on the laptop over a 4 month period. I have not found a easy way in RepairShopr to track the payments of the laptop.

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  2. 4 votes
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    under review  ·  2 comments  ·  General  ·  Admin →
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    Mike commented  · 

    We are using the "One Man Army" plan and RepairShopr has been a huge asset to our business. The only problem is that we have to pay for an additional user just for our help desk to access our tickets. Our help desk does not use any of the features in RepairShopr except looking at tickets when a client calls.

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  3. 46 votes
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    22 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

    Mike supported this idea  · 
  4. 6 votes
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    3 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    Hey -

    How is this different than just making the invoices generate on the first and charge at that time?

    I can’t think of a good reason to add the complexity right now, but let us know

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    Mike commented  · 

    Troy,

    I thought about doing that but a client may have things such as service calls or parts on the invoice which can change monthly. They like to see them before they are charged.

    Mike shared this idea  · 

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