Solution for mobile techs with no signal/data
Not sure how it can be done - some form of basic offline android/apple app or a local host web applet but often/nearly all the time I'm on the road I have no data connection. It would be great for me if I could have the basic functionality of booking jobs in/customer details whilst on the road where I have no data connection. Then when I get signal it syncs up.
If that's a bit too out of scope then maybe a way to simply email in customer details/tickets so that when I have no signal it will eventually send and I will have information on file - whether it's just dumped in a "notes" section for further processing when back in the office or if theres a way for it to actually get implemented into a ticket/customer.
Our iOS and Android apps now support offline mode.
+1 for android
Stephen De Tomasi commented
Look forward to this being implemented on Android.
Tim Nyberg commented
Maybe lean on the Dropbox integration for this?
Seems the ios app is going to provide a solution to this - Android in the works?
Jarred Casselton commented
Kyle Hanson commented
Yes, we are a 50% mobile business, and we're still trying to figure out a good way to handle things onsite... calling customers without having to browse a mobile website to look up a number with bad service, it'd be great to have something for field techs to take notes, etc. Something totally lacking for us.
There is a repairshopr app for apple devices that seems to be going down this route.
Android soon? :P
Yes. Imagine turning up with your iPad or Android equivalent. All data up to date since last online. All functionality present within reason. Then soon as a connection is found first it downloads online data to sync before then uploading its own data.
I won't need to scribble on pieces of paper any more :)
This is a great suggestion and I'm sure could be done through the development of a full scale app instead of a just a mobile optimized website.