Merge tickets for invoicing
not sure if this exist, but I dont see how if it does. Have customers that bring me multiple devices at a time. Currently tickets only appear to allow descriptions for single devices, which is how I would want it.
However, if both all devices are completed and picked up at the same time, then there is currently no way to create a singular invoice from multiple tickets.
This would probably also be useful in the request for parent/child relationships as it pertains to billing. In that case the ticket may be created under the child, but the bill may need to aggregated and invoiced to the parent.
just my thoughts ;)
If you add these as Ticket Charges on the ticket, you can add charges from multiple tickets to a single invoice. We also have an automated version of this for recurring invoicing: http://feedback.repairshopr.com/knowledgebase/articles/307946-multiple-tickets-on-an-invoice