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  1. Make the Issue Type and Customer Field Type The Same Thing

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    4 comments  ·  General  ·  Admin →
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    solutions commented  · 

    I would also like to see this feature. It doesn't make any sense to have an extra step to have a checklist that is essential standard operating procedure for a type of job. If it attached automatically by "issue type" it would be easier to keep junior technicians from missing steps.

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