Option for Monthly Invoices to include Ticket Details / Information
For some businesses we do several tickets and invoice them all at once at the end of the month. Currently your shopping cart feature allows us to bill this way, however when the invoice prints it does not show any other details other than the ticket number. It would be great to have a feature where it sends / prints ticket details along with the invoice so they have a complete over-view of what they are being charged for.
The online system for customers / clients to log in to see their account only let's them see current owed money or open tickets, as soon as you close the ticket, it drops off that list. Is there a way to add a checkbox or option to mark tickets so they stay on the customer site? This way if they choose to, they can view all prior tickets (or at least the ones we let them see, either or.) -- Same goes for invoices.