I suggest you ...

Show Labor Log entries under Communications

Any time I notice a stale ticket assigned to my techs, I check the ticket's Communications' comments. When I approach the tech for not seeing any comments, roughly 1 out of 3 times their respond is "I put it in the Labor Log". It would be much more efficient if those entries could show up under Communications as well (maybe as a public or private note?)

Would also solve Labor Log entries not printing out on a ticket, as mentioned here: https://feedback.repairshopr.com/forums/165658-general/suggestions/34401148-allow-printing-of-the-labor-log-and-time-started-a

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    Jesse shared this idea  ·   ·  Admin →

    2 comments

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      • Jarred Casselton commented  · 

        Unification of public comments, ticket timer (labour log) is long overdue

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