Vonage PBX integration
I would like to see RepairShopr integrated with the Vonage Desktop Connect app. I have tested this with our vonage install and got this to work. Here is the routine I used.
Download the Vonage Deskptop Connect client to your desktop. I used Google Chrome and it worked.
Make a test call and make sure that you do not have pop-ups blocked.
Switch over to Repairshopr and go to App Center and click on the Free PBX integration. Generate a token for your company.
Switch back to Vonage Desktop Connect and go to the settings area.
In settings click on the Web Launcher tab.
In Web Launcher I used the following variables.
URL - I typed in "RepairShopr" (note: do not use the quotes)
In the box next to the name put this URL in minus the quotes - "http://uniquedomainname.repairshopr.com/api/callerid/?did=[NUMBER]&token=tokenfromfreePBX"
Now click the Add button. You should see the URL you just built in the box below the Insert button.
Check the box for Incoming Calls and then click save.
Test by making a call into the system from a customer record associated with you calling from a number on your record.
Hey Chad thanks for sharing this awesome find! We have updated our kb article to reflect your instructions! I also shared this with the rest of the team as well. Thanks again!