Be able to "Collapse" a Status...
We group our tickets by status, For example "awaiting repair" or "estimate sent" or "courier arranged" etc etc. We are finding that when you have 30+ tickets open it can get quite busy visually. It would be great if you could "collapse" a status so the tickets in the status are collapsed and appear under the status as they currently do only once you select the status...does this make sense?
![](http://www.gravatar.com/avatar/f2237f545e7f2029f893b7311c6c4952?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
I love this – if we can do this easily I’ll get it scheduled in the near future.
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perry commented
+1 on this - being able to collapse groups would be great.
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Greg commented
must not have been easily doable :P This was back in 2015 and it's 2017. haha. Would be nice :)