Be able to "Collapse" a Status...
We group our tickets by status, For example "awaiting repair" or "estimate sent" or "courier arranged" etc etc. We are finding that when you have 30+ tickets open it can get quite busy visually. It would be great if you could "collapse" a status so the tickets in the status are collapsed and appear under the status as they currently do only once you select the status...does this make sense?
I love this – if we can do this easily I’ll get it scheduled in the near future.
must not have been easily doable :P This was back in 2015 and it's 2017. haha. Would be nice :)