The MSP Add-On is a suite of MSP specific integrations and features built to help you better reap the rewards of selling managed services. We've made these available from our sister platform, Syncro
, to bring our MSP users additional power. The MSP Add-On includes the following, with more to come.
Solarwinds RMM (formerly MaxFocus)
Find out more about these integrations here
Each of these integrations and features were chosen based on the positive impact we believe they will have on your business. RepairShopr was originally built as a platform to support brick-and-mortar repair shops. As we’ve grown, our user’s businesses have also grown, and we’ve striven to develop tools and integrations that meet the needs of our growing MSP customers. It is our hope that this Add-On provides you with more automation and time-savings, along with higher revenues and margins that come with an MSP business model.
The MSP Add-On costs $29 per user per month, or $329 per user on the account for annual plans.
We also plan to add new integrations and features to the MSP Add-On over time, to further provide value to our MSP users.
Accounts with 1 User will receive the MSP Add-On for free as long as they remain a single User account. Our culture has always been about helping small businesses grow and compete with bigger businesses. It's in this spirit that we want to open the door to making MSP tier tools more accessible to Single User accounts.
What if I was already using Ninja or Solarwinds RMM (formerly MaxFocus)?
If you were already using Ninja or Solarwinds RMM (formerly MaxFocus), you will continue to have access to the RMM Integrations at no cost. If you want to take advantage of the other parts of the MSP Add-On, you will need to pay for the Add-On at $29 per User.
Please Note: If you are a grandfathered plan that opted to enable the MSP Add-On, reach out to support for further assistance at email@example.com.
Note that being grandfathered in will clear the RMM configuration you will need to setup once again.
Find more info on each integration of the add-on below.
Turning on the MSP Add-On
Head to Admin > App Center > Click the MSP Add-On App Card.
Once in the App Card, review the information and scroll to the bottom. There will be a button to enable the feature. Remember, the MSP Add-On costs $29 per user per month, or $329 per user on the account for annual plans.
To disable the MSP Add-On head to the App Center and click on the App Card. Scroll to the bottom of the page and click the Disable button and confirm the change after reading the pop-up.
IMPORTANT NOTE: When you disable the MSP Add-On all of the integration configuration is disbaled and reset. If you chose to reactivate the Add-On, you would need to reconfigure the integrations.
A Note About MSP Add-On Billing:
Enabling the Add-On applies to all users on your account (in all locations if you have multiple locations). You cannot enable it on an individual user-level.
If you are on an annual RepairShopr subscription, the MSP Add-On will also be billed annually for all users on your account, pro-rata for the remainder of your billing year.
Please direct any questions you have to firstname.lastname@example.org.