Asset + Button
Having + Button on Asset section at Ticket page to easily add assets to new tickets created by email
Hi — You can add assets to tickets by clicking the Change button on any Ticket Detail page. Thanks!
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Danny Hernandez commented
Would also like the ability to add assets via the mobile app. When our fields techs are out it would be very helpful for them to populate asset info that we don't already have on the system for future reference. It would also be helpful when they have to swap a part out on the field, they need the ability to change/ remove the existing asset and add the new one to the ticket.
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Danny Hernandez commented
Was this ever added? Makes sense for the Asset section to allow us to enter new assets without having to edit the ticket. Much like the other sections/ blocks.
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Anonymous commented
Yes I know, but it was an idea to add a plus right there(as there is one in client's page) to make it easier