ScreenConnect API Integration
ScreenConnect is an alternative to LogMeIn/Teamviewer, and almost GFI Max. It doesn't provide as much info as GFI Max does, however it is much cheaper. The fact that it costs $300 per lifetime, and you get to run your own remote server that doesn't cost you anything more, is a huuuge plus. We made the jump when Logmein free went away, and I've loved it ever since. Super easy customization showing our logo, bizname/etc. Don't mean to get too carried away here, but it really has been a huge help since we found it, and I feel if more people used it, there would be a better chance to get an API in here.
Would be neat to be able to create a screenconnect private session through the ticket page(it'll email the customer the link/etc), and track remote sessions more easily. The screenconnect server has the option to create a private session and send them an email to get started. I'm guessing that would be available.Their information can be found at http://www.screenconnect.com/OEM-Integration-Solutions
Searching their forum that is linked on that page made several mentions of a rest API. Let me know everyones thoughts on this.
Hey everyone – we have updated the help page to explain that you need to create an API key on both sides that match.
Also – we are not requiring SSL now – although you probably should still add it (if possible) to your server.
http://feedback.repairshopr.com/knowledgebase/articles/738423
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Kevin Kindle commented
Version 5.0 of ScreenConnect has now been released. It's got all kinds of API capabilities and external hooks for third party integration.
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Chuckles (Instigator, RS User) commented
This topic has been discussed in the past. Cresona, at ScreenConnect Forums, has an API available now :)
Here is the link to the forum post at ScreenConnect -
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Thanks, Gary -- I'll follow up with Jeff!
Robert
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Gary Manning commented
ive had dealings with Jeff Bishop sales@screenconnect.com he seems quite nice.
i would love the integration too.