Allow the option to move a Lead to a company
Sometimes an employee will fill out a lead form. It would be nice if we could convert that into a ticket under the existing business/customer instead of having it create a new customer with the employees info.
Just added this!
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Markus commented
it would be even greater if a lead could not only be assigned to a Company, but also a contact within.
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Wayne commented
I receive voicemail via emails that I would like to convert to leads. This works for me at the moment with new customers where I create the new customer record from the lead, but I would like to be able to assign a voicemail from an existing customer to their existing record.
All voicemail emails come from the same email address.
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2090FiX commented
I agree, this kind of sides with my "Improving leads and kiosk mode" idea, have a look at what I detailed and perhaps you can expand upon or add to it...