Add separate "delete" and "resolve" buttons for tickets (with matching statuses)
The current system of "deleting" a ticket to change the status to "resolved" is very counter-intuitive. Can we have a "deleted" status separate from the "resolved" status - and have a separate button for "resolve"?
2
votes
Jasper Grewal
shared this idea
This is live!
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Ryan (CTO, Pinellas Computers) commented
This is done and live.