I suggest you ...

Allow posting ticket updates from Slack

Would like to be able to respond to a ticket in Slack to update it.

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Daniel DeMayo shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
already works  ·  AdminTroy (Founder, RepairShopr) responded  · 

Hey Dan – this already works! See the bot setup help article on the app card page.

It allows you to setup a slash command to talk to your account.

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