I suggest you ...

Allow posting ticket updates from Slack

Would like to be able to respond to a ticket in Slack to update it.

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    Daniel DeMayo shared this idea  ·   ·  Admin →
    already works  ·  AdminTroy (Founder, RepairShopr) responded  · 

    Hey Dan – this already works! See the bot setup help article on the app card page.

    It allows you to setup a slash command to talk to your account.

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      • Daniel DeMayo commented  · 

        Got a link sir? Support said it didn't (just letting you know)..... Whats up with N-Able?

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