I suggest you ...

Initiate a New Check In from within an existing ticket

Sometimes I create a ticket troubleshooting a problem with a phone (maybe a support phone call). Then find out it is likely a hardware issue and need to start a Check In.
Would be nice to be able to initiate that from within an existing ticket

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Stephen Campbell shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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