Include tickets marked resolved after payment in Performance Report
After taking a payment Repairshopr asks if we want to close a ticket, which we almost always do. The problem is that resolving a ticket in that manner does not show who resolved the ticket. This leaves a whole in the Performance Report because usually the person who resolves a ticket is the person that took the payment. If this could be added to the Performance report it would be more comprehensive.
4
votes
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