Notifications not efficient for big chain clients
1. The message notifications should be marked as read or disappear if another employee has already responded to the customer.
2. The employee should be able to respond or address the issue from the notification or at least be linked to where they need to.
3. Employees that are assigned to multiple locations in notifications receive all notifications instead of ones that are specific to the store they are logged into.
Matthew Middleton commented
Yes it is.
I sent a contact support form and an email to Robert a while back with a few ways we could possible work together. I know you guys are busy, but would really like to discuss working more in depth with you guys outside of just using the product. I appreciate the quick response time on this ticket.
Thanks and I hope to hear from you.
AdminTroy (Founder, RepairShopr) commented
Are you referring to in-app notifications on all counts here?