Claude Louis
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For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer
Claude Louis
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Troy, this is an additional level of protection from malware, extremely helpful to budding MSPs. Not every client has a firewall appliance onsite, and allows for protection to your residential clients, etc.
This can be used as an effective parental control (blacklisting/whitelisting websites by name, type or IP) or value added service for all of the aformentioned. When particular sites are accessed but blocked, it allows the end user to send a request to whitelist. I like this feature as it can be very helpful against some client's worst threats--themselves. :) Seriously though, it's a measure of being proactive and blocks a lot of malware before it has an opportunity to manifest.
A link to the site is here: https://umbrella.cisco.com/partners/msp-partners/
As far as integration into RS, if it were simply a reporting tool, it would be helpful to know what threats are blocked.