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Traci McMahan

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  1. 12 votes
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    5 comments  ·  General  ·  Admin →
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    Traci McMahan commented  · 

    +1 (I am out of votes apparently) . Pretty please add this option.

  2. 8 votes
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    3 comments  ·  General  ·  Admin →
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    Traci McMahan commented  · 

    Still hoping for this feature. We have had a couple of times where the tech did not realized the support was for in-shop and headed out to the customer's site (already knew the address) only to realize it was a remote session.

  3. 40 votes
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    3 comments  ·  General  ·  Admin →
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  4. 0 votes
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    Traci McMahan shared this idea  · 
  5. 4 votes
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  6. 0 votes
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  7. 2 votes
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    Traci McMahan shared this idea  · 
  8. 2 votes
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    Traci McMahan supported this idea  · 
  9. 1 vote
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  10. 6 votes
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  11. 14 votes
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  12. 6 votes
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  13. 2 votes
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  14. 1 vote
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  15. 288 votes
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    under review  ·  Rajesh Agarwal responded

    We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.

    We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.

    Traci McMahan supported this idea  · 
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    Traci McMahan commented  · 

    +1 My goal in life it to get rid of paper. Filing hassles, paper costs, ink costs, yadda yadda.

  16. 1 vote
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    under review  ·  Rajesh Agarwal responded

    Hey Traci – we are getting ready for stock takes v2 and wanted to check in on this.

    So – you have 5 hard drives, you put 1 on an invoice for a customer and put it in their computer.

    At this moment the inventory level is at 4.

    You go to do a stock take, there are 4 on the shelf.

    Where is the issue?

    Traci McMahan shared this idea  · 
  17. 0 votes
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  18. 121 votes
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    35 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    What if any appointment that had a location specified we could calculate the road-miles from your office to there, and put that in a report?

    A little simpler than doing real vehicle/person tracking, still gets you pretty good data – and would be more realistic for us to quickly build.

    Let me know in the comments..

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    Traci McMahan commented  · 

    Yes. Ours all have a valid street address.

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    Traci McMahan commented  · 

    I would be ecstatic to see a report like this. It currently takes me 1-1 1/2 hours every pay cycle to calculate 4 technicians mileage for reimbursement costs and we just added a 5th tech. If I was able to run a mileage report for each tech, that would save me an enormous amout of time each month.

    Traci McMahan supported this idea  · 
  19. 228 votes
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    31 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    For IT Pros/MSPs you can now set override prices per customer via a contract. The rest of this might take a bit longer

    Traci McMahan supported this idea  · 
  20. 4 votes
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    1 comment  ·  General  ·  Admin →
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    Traci McMahan shared this idea  · 
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