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Michael Miller

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  1. 174 votes
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    17 comments  ·  General  ·  Admin →
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    planned  ·  Rajesh Agarwal responded

    Planned means we want to do it, not that it’s scheduled for a dev to work on yet.

    Keep voting..

    We just scheduled a few tasks that had 70+ votes, we can’t do this before those.

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    Michael Miller commented  · 

    It would be awesome if tech only saw the tickets assigned to them when they pulled up Toggl, instead of a giant huge list of all the tickets.

    Michael Miller supported this idea  · 
  2. 46 votes
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    22 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

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    Michael Miller commented  · 

    We use our own Jabber server (provided by OS X Server). Having RepairShopr have a jabber client so you can roll you own would be super cool, but it doesn't seem all that critical.

  3. 167 votes
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    planned  ·  34 comments  ·  General  ·  Admin →
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    Michael Miller commented  · 

    We run into this all the time as well. There are some workarounds, but it would be nice.

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