Joseph B.

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  1. 8 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Joseph B. supported this idea  · 
  2. 20 votes
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    under review  ·  32 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Joseph B. commented  · 

    @Andrew: It does work. Depends on your VoIP Solution I believe. I have it working with Fonality and Ryan has it working with another provider. I wish DialPad had an HTTP Lookup Feature available, I'd love an excuse to checkout their platform.

    Joseph B. commented  · 

    Thanks @Ryan! We're not using Elastix, but the information you provided was exactly what I needed. If anybody reading this is using Fonality, the coding for the Outbound Web Launcher is as follows:

    http://YOURSUB.repairshopr.com/api/callerid/?did=%%caller_number_raw%%&outbound=true

    Joseph B. commented  · 

    @Ryan, can you elaborate on the code you're using? I tried http://YOURSUBDOMAIN.repairshopr.com/api/outboundcall/?did=2065553222 (replacing where appropriate) with no luck. We have inbound working using Fonality as they have a web launcher that allows any http lookup field.

  3. 8 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Joseph B. commented  · 

    Actually, I did find a workaround for this. Use this link (Customize with subdomain and Customer Number:

    https://subdomain.repairshopr.com/customers/5175825/statement.pdf

    (Replace 5175825 with the customer number that shows when you're on the customer, and your own subdomain)

    Joseph B. commented  · 

    Yes, this would be very helpful! I was trying to send a customer a statement to show their credit balance and see that it's not currently an option.

  4. 3 votes
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    under review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Joseph B. commented  · 

    You can add this via {{customer_unapplied_credits}} field on the Invoice

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