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Dean Ingraham

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My feedback

5 results found

  1. Need to be able to change Ticket Problem and Referral types without losing information

    6 votes
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    planned  ·  8 comments  ·  General  ·  Admin →
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    Dean Ingraham commented  · 

    So, no updates on this . . .

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    Dean Ingraham commented  · 

    Any updates on this?

    Dean Ingraham shared this idea  · 

  2. More Options For Marketr. Allow multiple Email Templates for Multiple Repairs

    2 votes
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    1 comment  ·  General  ·  Admin →
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    planned  ·  Rajesh Agarwal responded

    I like it – thanks.

    We had planned on allowing a mailer to go “multiple times” – but hadn’t thought of specifically numbering them, I think a rules engine that allowed that would give some pretty cool control over the whole thing.

    Dean Ingraham shared this idea  · 

  3. Please Change How Multi Store Locations are Displayed on the Admin page

    2 votes
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    0 comments  ·  General  ·  Admin →
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    Dean Ingraham shared this idea  · 

  4. Please Organize Custom Fields

    6 votes
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    planned  ·  5 comments  ·  General  ·  Admin →
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    Dean Ingraham shared this idea  · 

  5. Tawk.to Live Chat Integration

    46 votes
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    22 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.

    You can follow that progress here:

    http://tawk.uservoice.com/forums/228427-feedback/suggestions/7027218-support-ticket-system-by-tawk-would-be-awesome

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    Dean Ingraham commented  · 

    Just a note. We use Windows, OSX and several different flavors or Linux.

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    Dean Ingraham commented  · 

    Ryan, one of our shops is very large and is split up into many different sections for specific repairs . . . it is big enough where we have considered buying radios for everyone. Anyways, I would personally see it beneficial for both one to multiple shops.

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    Dean Ingraham commented  · 

    I like this idea and would like to take it a step further by suggesting that this feature work across all shops. So in other words, it would be great to be able to chat with another tech from one of our other shops.

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