Skip to content

Garrett Biebinger

My feedback

4 results found

  1. 11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    10 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    started  ·  Rajesh Agarwal responded

    We are going to put ticket comments in the communication log, hopefully that helps this one. Let us know if you really want the new manual log entry after this..

    An error occurred while saving the comment
    Garrett Biebinger commented  · 

    Troy was this completed? So far I haven't been able to get it to work. When updating a ticket with a customer response it is still not updating in their communication log. . .

    An error occurred while saving the comment
    Garrett Biebinger commented  · 

    I completely agree with this idea. Plus 3 votes from me.

    Garrett Biebinger supported this idea  · 
  2. 135 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  16 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Garrett Biebinger commented  · 

    I completely agree with Kbutt. It should integrate with more then just Amazon. Kinda like the way PC Part Picker does it.

    Maybe you can integrate it with a Widget of some sort. Some way to link to like Newegg or Amazon, or just about any retailer that is chosen at the time.

    I'm not sure if it is possible, but maybe a way where you don't have to download their entire catalog, but maybe used more like a search engine that can automatically grab the pricing, shipping, URL, and Part Description off of their webpage for that part and have like a "Place Part Order" button on the widget that grabs this information automatically. Obviously though it would work more like an auto fill for the current part order page. Also inside of that widget if one wanted to they would be able to go to that merchants checkout page and finish there order.

    I am not entirely sure how you would get the auto tracking information to attach. That sounds like to me a whole other beast to tackle.

    Maybe on the part order page also an ability to integrate the part into your inventory at the same time.

    Just some ideas to think about when/if you integrate this into RS.

    Garrett Biebinger supported this idea  · 
  3. 288 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    65 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    under review  ·  Rajesh Agarwal responded

    We were prepping to start this and realized the narrow-scope version we were willing to commit to would just make most people upset that we “built it half way” – but we aren’t in a position to compete with docusign/etc and spend a year building a proper solution.

    We could more easily help make a zapier/webmerge solution work if you wanted some automation, if we get a lot of feedback supporting that idea I’ll make it happen pretty quickly.

    Garrett Biebinger supported this idea  · 
  4. 37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    9 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Garrett Biebinger supported this idea  · 

Feedback and Knowledge Base