I talked to tawk.to, it sounds like there isn’t a way to do this right now – but they are building a ticket system now. They told me when the ticket system is out, we should be able to integrate to that. So you would make a ticket in tawk.to, and that could create a ticket in RS – it’s a bit fuzzy until they ship it.
You can follow that progress here:
An error occurred while saving the commentAnkit Roy commented
wow, its great. I am using revechat for my website only because they are providing voice and video chat support so you can engage your visitors in real way.
tawk.to is also making themself better. Lets see how far tech is going to make our life easy.