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Jordan Wires

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My feedback

14 results found

  1. Add integration with 3uTools

    74 votes
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    7 comments  ·  General  ·  Admin →
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  2. Add ticket worksheet to phone purchase and refurbishing process

    24 votes
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    4 comments  ·  General  ·  Admin →
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  3. Create a method that would allow a customer to agree to Ticket terms remotely.

    4 votes
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    1 comment  ·  General  ·  Admin →
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    Jordan Wires commented  · 

    take a look at what we have for the terms agreement on my site: http://www.wirescomputing.com/send-in-repair/

  4. Dashboard access without login via whitelisted IP

    6 votes
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    2 comments  ·  General  ·  Admin →
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    Jordan Wires commented  · 

    Cant you just login and leave it displayed?

  5. ADFS SSO Office 365

    43 votes
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    9 comments  ·  General  ·  Admin →
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    Jordan Wires supported this idea  · 

  6. Add Ticket Type Self Service to ticket automation

    5 votes
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    1 comment  ·  General  ·  Admin →
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    Jordan Wires commented  · 

    Not sure how its coded in the site but I would see it as " Ticket status >is > selfservice"

    Then my rule and automation would be completed.

    Jordan Wires shared this idea  · 

  7. Single Page Kiosk Mode or Self Services (Enhancement 2)

    8 votes
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    0 comments  ·  General  ·  Admin →
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    Jordan Wires supported this idea  · 

  8. Scan barcode to change status on tickets.

    10 votes
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    2 comments  ·  General  ·  Admin →
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    Jordan Wires shared this idea  · 

  9. Asset Custom Fields - Date Fields

    2 votes
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    Jordan Wires commented  · 

    This was added and I like it for using a custom field type for estimated time of repair and then click on the cal. Although the date does not input when clicked anymore. I have submitted a tech ticket to customer service about this issue I have. If I manually type the date it will work.

  10. Save manual items as Non-inventory items

    2 votes
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    0 comments  ·  General  ·  Admin →
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    Jordan Wires supported this idea  · 

  11. Wiki Customer side

    5 votes
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    Jordan Wires supported this idea  · 

  12. Resolved ticket codes

    2 votes
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    Jordan Wires supported this idea  · 

  13. Ticket update subject default action

    6 votes
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    0 comments  ·  General  ·  Admin →
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    Jordan Wires supported this idea  · 

  14. Canned responses to Leads and Customer windows

    20 votes
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    under review  ·  7 comments  ·  General  ·  Admin →
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    Jordan Wires supported this idea  · 

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