General

  1. The Product Sales Report needs a filter added to allow us to select an individual product to report on.

    Every accounting system I've used allows me to print the sales/purchase history for an individual product. This is invaluable for resolving stock discrepancies, or just doing sales analysis. Currently the Product Sales Report dumps a list of ALL products, which is far less useful in the above and many other cases.

    There is this similar idea for adding a sales history within the Product details page: https://feedback.repairshopr.com/forums/165658-general/suggestions/17166851-item-sales-history

    1 vote
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  2. Create a small app that attaches photos to tickets automatically

    It'd be great to have an app that connects to the system, that enables you to remotely take photos of damage and assigns the photos automatically to a ticket.

    4 votes
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  3. Default Ship To Address

    I would really like for the customers originally entered address to be automatically added as a ship to address on their account profile rather than me having to go and manually add a ship to for each customer.

    1 vote
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  4. inventory

    Partial Inventory - I have been using RS for automotive services and it has worked perfectly except for one flaw and that is the inability to Track partial inventory. Example Fluids - a car gets an oil change that requires 4.5 Qts. I either have to charge extra at 5 qts or loose and charge for 4qts. I know not all items can be accounted for int his way so, the ability to allow or disallow it for specific items would be awesome!

    1 vote
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  5. CSV credential import tool

    tool for importing client credentials via csv file or other

    1 vote
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  6. Different Estimate Templates

    Could we possible have different Estimate Templates and be able to select which Template to use (like say from a dropdown list) while filling an estimate form?

    This will be super handy for different types of customers(one for commercial custs and one for residential custs for example).

    10 votes
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  7. Time clock for APP (second screen)

    We started using an ipad in our reception kind of like a kiosk ipad. Would love the techs to be able to sign in with their pin # as they walk in or out of the office. Is this something that could be incorporated into the ipad app of Repairshopr?

    0 votes
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  8. SMS marketing

    It would be great if you could have an auto-responder option for jobs that are marked paid and resolved. I'd like to be able to thank them for their business and ask them to leave us a Google review, etc...

    3 votes
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  9. Alert if snail mail stamps are getting low

    I know that the stamps credits are available in the consumables report, but that report is not scheduled, so I ultimately forget to go look and who-knows how many invoices don't physically go out (super important now that many e-mailed invoices go to junk)! Please either send an automated alert if SMS or Stamp credits are getting low, allow us to set the system to auto-purchase more credits, or at least allow us to schedule the consumables report so I can at least monitor it.

    2 votes
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  10. Pattern lock or pin

    I would like to see a section on the intake form for the devices pattern lock, password or pin. This would also be a great integration for the possecondscreen app as the customers can enter it themselves.

    13 votes
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  11. Integration with payment system available in Europe

    Integration with payment system available in Europe.
    I'm currently using Izettle app and it makes tkaing payments very painful.

    I was contacting Izettle and they confirmed that they have API to make integration. They are available in: Brazil, Denmark, Finland, France, Germany, UK Great Britain, Italy, Mexico, Norway, Spain, Sweden, Netherlands

    Check on Izettle.com

    There is also one more system called Sumup (sumup.com)
    They also have ready API to connect: developer.sumup.com/rest-api

    They are available in: Austria, Belgium, Brazil, Bulgaria, Chile, Cyprus, Chech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia,…

    21 votes
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  12. Can/are you able to call me @ (602) 339-3781

    If you say that my E-Mail address cannot be found, (don't understand why), AND I FORGOT MY PASSWORD,.......then HOW DO I GO ABOUT GETTING MY GENEVA WATCH REPAIRED??????

    1 vote
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  13. Please E-Mail me or feel free to call me,......(602) 339-3781

    Again, I don't know why you don't recognise my E-Mail address as VALID,....... But I assure you,.........IT IS!!!!! www,costcomary@cox.net

    1 vote
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  14. Customer Feedback Ratings

    It would be great if you could add feedback ratings whenever the tickets will be resolved.

    3 votes
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  15. Estimate to include already entered ticket data

    Our customers require a estimate to be sent before an invoice can be sent, but the work is always authorized and peformed before the "estimate" is sent. It would be nice to have the ability to add all the line items already entered on a ticket to the estimate automatically, (checkbox?) additionally, condensing multiple entries like labor to single line would be helpful should the suggestion be implented.

    3 votes
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  16. Display Open Tickets on Google Map

    Similar to the current customer map in the reports tab, However only display a pin in the cities with open tickets. This would be very helpful for our company as we dispatch our staff to many states. This would give us a better idea of where we have open work and how to dispatch them according.

    1 vote
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  17. API integration - Add attachment to customer and invoice

    Currently the API integration allows for attachments to tickets, but not on customer or invoice.

    It would be great if we could do the same for invoices and customers, and also publish them, so customers can see them on the portal.

    3 votes
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  18. Improve the ticket issue types

    We want to get super granular on the causes of tickets to help us with training, blogging, product development etc.

    The current implementation isn't very good - an unordered , unstructured list which is time consuming to navigate.

    Can you please update the ticket admin preferences screen to utilise the same structure as the inventory category editor?

    The control already exists so I hope it wouldn't be too difficult to use the same structured, ordered, alpabetized list type in the ticket preferences as currently used in the inventory category editor.

    It would really help in managing and therefore drilling down…

    14 votes
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  19. Turn On/Off Customer Portal, or at least define what they see.

    There are some areas in the Portal that we will not be using, and thus don't want to confuse our clients. It would be great to be able to turn off the portal altogether, or at least be able to decide what we do and don't want clients to see.

    25 votes
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  20. 3 votes
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