Integrate with GSX, and TechDirect
It would be cool to have the asset creator automatically fetch the information on the machine by just the Serial number of the computer, so for an Apple computer it would be with GSX, and Dell would be with TechDirect, or any other sort of API! Cool thought. I know GSX has an API, not %100 of TechDirect.
We are seriously considering this, potentially could get looked at closer this summer. Nothing imminent, but we are interested.
January 28th 2016
Jason Penka commented
I wanted to add to this that GSX Integration would be incredible. I would really like to see this done.
Tim Nyberg commented
agreed. Getting machine info form GSX would be huge, a big help. We have been down this road with other vendors, Apple isn't easy to work with on this kind of thing. It would have to be something RSr contacted Apple about directly and it would be setup via RSr not each user. Apple won't give non-Apple Specialist shops access to GSX. So if RSr could get that setup on that end it may fly....it is worth a try.
I hope you will consider this before the summertime. It is an integral part of our workflow when checking in a customer to be able to tell if it is in or out of warranty and it gives us a lot more detail about the specific computer. Thank you.
We really need the GSX integration. Most of the time I can look at a serial # and know within a year or 2 what model it is but not everyone can do that and it's not quite accurate enough. Would be a real time saver. Thanks.
Amanda Seibert commented
GSX (and other API) Integration would be really amazing, considering RepairShopr was created with Computer repair shops specifically in mind
Absolutely on board with GSX integration. Would save a lot of time during ticket creation and add very useful/searchable info to tickets.
Bob M commented
Might there be an update on this? We are just demoing RepairShopr and this would make our decision much easier.
AdminTroy (Founder, RepairShopr) commented
@watchman - Thanks! :)
Watchman Monitoring commented
Here are some helpful links Troy -
An actively developed library:
And, I can think of a few ways to get you access for testing.
any progress on this? lots of votes....
Did you get my email with the GSX API details?
Michael Miller commented
If GSX isn't possible, something along the lines of what Matt suggested would indeed be amazing - being able to plug in a serial number and pull up machine info from Everymac or appleserialnumberinfo would be amazing.
Matt Ed commented
If you can get GSX to integrate that would be very very very handy for us as we deal 90% with Apple kit. If GSX isn't an option then maybe a everymac or appleserialnumberinfo or something similar.
would be tempted if this was a possibility
GSX has a great setup for API integration - Would be perfect
Geoff Allen commented
Definitely needed, been using lightspeed for some years because of that. Would love to switch
Andrew Simpson commented
As an Apple Tech, this would be an awesome feature to have. Integration with GSX.