Integrate with GSX, and TechDirect
It would be cool to have the asset creator automatically fetch the information on the machine by just the Serial number of the computer, so for an Apple computer it would be with GSX, and Dell would be with TechDirect, or any other sort of API! Cool thought. I know GSX has an API, not %100 of TechDirect.
We are seriously considering this, potentially could get looked at closer this summer. Nothing imminent, but we are interested.
January 28th 2016
Absolutely on board with GSX integration. Would save a lot of time during ticket creation and add very useful/searchable info to tickets.
Bob M commented
Might there be an update on this? We are just demoing RepairShopr and this would make our decision much easier.
AdminTroy (Founder, RepairShopr) commented
@watchman - Thanks! :)
Watchman Monitoring commented
Here are some helpful links Troy -
An actively developed library:
And, I can think of a few ways to get you access for testing.
any progress on this? lots of votes....
Did you get my email with the GSX API details?
Michael Miller commented
If GSX isn't possible, something along the lines of what Matt suggested would indeed be amazing - being able to plug in a serial number and pull up machine info from Everymac or appleserialnumberinfo would be amazing.
Matt Ed commented
If you can get GSX to integrate that would be very very very handy for us as we deal 90% with Apple kit. If GSX isn't an option then maybe a everymac or appleserialnumberinfo or something similar.
would be tempted if this was a possibility
GSX has a great setup for API integration - Would be perfect
Geoff Allen commented
Definitely needed, been using lightspeed for some years because of that. Would love to switch
Andrew Simpson commented
As an Apple Tech, this would be an awesome feature to have. Integration with GSX.